In a world of major breakthroughs and constant quality-of-life upgrades, our hotel stays have often felt outdated. And even as the expectations of modern travellers evolve, hotels still rely on methods like printed materials to engage guests and maximise their experience.

So, four years ago, in 2020, the Hotel Manager idea was born. Through our continued close partnership with hoteliers and the wider industry, we've been delivering a radically better experience at hotels for guests—and staff—with our award-winning platform.

Our north star: every guest is delighted, and every team member is empowered.

Since 2020, we've grown from that bold idea to a small but mighty global team.

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The modern hotel experience platform

Hotel Manager enables hotels to operate on a modern tech stack—with clicks, not code. From Commerce and Check-In to Chat and Experiences, Hotel Manager offers a suite of mix-and-match tools designed to drive efficiency and revenue performance.

The platform brings together everything a hotel has to offer into one branded super app for their guests, effortlessly scaling engagement and personalisation. It introduces a new revenue channel with built-in ecommerce features, not only to drive digital sales but also to empower guests with self-service capabilities, freeing up staff to focus on higher-value services.

An intuitive dashboard unifies service delivery in one place for staff and creates a single view of every guest interaction. Equipped with operational tools that streamline workflows and eliminate busywork, Hotel Manager breaks down silos between departments for better collaboration and smoother operations.

Through this fully-integrated suite, Hotel Manager enables seamless experiences and strong customer relationships, maximising RevPAG and unlocking the potential of guest lifetime value for hotels.